Asiana Airlines Reviews
(Rated by 10 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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Overall Rating
4.8
Base on 10 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.4
- Shipping & Delivery5.0
- Customer Service4.7
- Good Value4.8
- Return Policy4.5
Recent Customer Reviews (10)
Lucy Dwyer
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Amparo Jordan
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Christelle Gour
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Lester Payne
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Georgia Johnston
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Scarlett Shepherd
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Willis Carter
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Samantha Carey
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Jamaica Atkins
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Eloise Donnelly
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Payment Methods
Accepted Payment Options:
Prices for items on Flyasiana.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Asiana Airlines credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Asiana Airlines Pros & Cons
Pros
1
Convenient Online Booking System: Users can make reservation inquiries, changes, and cancellations all online.
2
Asiana Club Elite Membership: Offers benefits like priority waiting, priority boarding, priority baggage service, flight award transfers, lounge tickets, and bonus miles for boarding.
3
Competitive Price: Asiana Airlines is known for offering competitive prices, which is a significant advantage for many travelers.
CONS
1
Poor Website Design: The website is often criticized for its poor design, including issues like blank pages, irrelevant Flash movies, and confusing navigation.
2
Customer Service Issues: Many users have reported difficulties in contacting customer service, with some experiencing long hold times or being ignored altogether.
3
Limited Website Functionality: The website has been known to have issues with functionality, such as not remembering departure and arrival cities, and displaying incorrect information.
4
Payment Restrictions: Only cards in the name of the traveler can be used for payment, and changes to the payment method are not allowed.
5
Limited Customer Support: Users have reported that the airline does not respect animal welfare laws and has been accused of deceitful and rude customer service practices.
Asiana Airlines Features and Benefits
Features
Convenient Online Booking System
Users can make reservation inquiries, changes, and cancellations all online, with benefits like discounts and coupons.
Asiana Club Elite Membership
Offers priority waiting, priority boarding, priority baggage service, flight award transfers, lounge tickets, bonus miles for boarding, and free additional baggage allowance.
Competitive Pricing
Provides competitive prices, offering a significant advantage for many travelers.
Asiana Club Loyalty Program
Allows users to earn miles, achieve elite status, and redeem miles for flights including Star Alliance flights.
Seat Upgrade
Enables upgrading to a higher class using mileage or paying the fare difference between classes.
Codeshare Routes Reservations
Permits booking segments operated by affiliate airlines through the website or mobile application.
Special Passenger Support
Provides information for reservations involving children, infants, pregnant women, and people with disabilities.
Multi-Passenger Booking
Supports reservations for up to 9 people including adults, children, and infants.
Flexible Ticket Changes
Allows alterations to itinerary, operating airline, fare basis, and validity period upon customer request.
Advance Reservations
International flight reservations available from 361 days prior to two hours before departure.